LAWSON laminate flooring is guaranteed for 20-25 years, wear through or stain. This guarantee applies only to the original purchaser and proof of purchase is required for all claims.
The guarantee is for replacement or refund of the laminate material only, no labor. The guarantee does not cover chipping (laminate will chip if sharp objects are dropped on it). warping (laminate will warp if excessive moisture gets into the boards) or bridging (which is caused by insufficient expansions spacing). We will not consider any claims for these problems. Claims for wear must show a minimum dime size area. This guarantee is pro-rated based on the amount of time the floor has been installed.
LAWSON FLOORS warrants products to be free of defects in material and workmanship. All products MUST be examined thoroughly PRIOR to installation and any questionable planks shall not be installed.
It is important that the product be installed correctly and maintained properly. The warranty covers finish, wear, stain, and fading, under normal conditions in a residential installation. In the event of a claim, LAWSON FLOORS reserves the right to either repair or replace product. The warranty covers the cost of the products only. Transporation costs, Labor and Installation costs, and accessories are not included in the warranty.
All claims must be submitted in writing to place of purchase. Failure to follow these procedures my result in voiding some or all of the warranty. This limited warranty is not transferable and extends only to the original end user.
MAINTENANCE, TIPS, and WARNINGS
MAINTENANCE:Vacuum, Dust Mop (Dry) and when necessary, clean with a MOIST (not wet) cloth or mop.
NEVER USE: Wet Cleaning tools and cleaners, soaps, floor polish, floor cleaning wax, oil soaps, etc. These products can damage and/or leave a film on the flooring.
- Use felt tip protectors
- Area Rug use is recommended
- Keep animal nails trimmed
- Never slide furniture across floor w/o pads
- keep floors clean
- Never use water or wet type cleaning tools
Important: Remedies for warrantees include replacement of laminate flooring only. Transportation costs, Labor and Installation costs, and accessories are not included in the warranty unless installed by LAWSON FLOORS certified installers.
This program is limited to residential application only and does not apply to commercial or industrial use. This warranty is extended to the original purchaser ONL Y and is not transferable. It is the responsibility of the installer and/or home owner to inspect planks prior to installations. Planks not visually or physically acceptable should be put to one side and possibly used in another location of the room. Lawson Floors accepts no responsibility for costs of product or labor when planks with visible defects have been installed.
Limited Lifetime Structure Warranty
Lawson Floors warrants that the residential flooring sold under this Warranty is, at the time of sale, free from defects in material and manufacture and that it conforms to Lawson Floor's standard specifications for the product category. Lawson Floors further warrants that when installed and maintained according to Lawson Floors specifications and when used according to its intended purpose, the flooring will not delaminate, separate, buckle or cup as a result of a manufacturing defect.
If your Lawson's product fails for any of the above reasons, Lawson Floors will replace or repair, at its option, a portion, or all of the flooring at no cost to the original purchaser as long as the original purchaser still owns the property where the floor was installed. Lawson Floor's warranty is only extended to flooring maintained in Normal Environmental Conditions. Meaning that the heating and ventilating systems are working to maintain an interior humidity level between 30% to 50% and a room temperature between 60°F to 80°F year round.
Color variations, mineral streaks, and small knots are considered part of the natural character and beauty of wood flooring and are not considered manufacturing defects.
Lawson Floor's warrants that the factory-installed finish on the Flooring is, at the time of sale, free from defects in material and manufacture and that it conforms to Lawson Floor's standard specifications for the finish. Lawson Floors further warrants that when maintained according to Lawson floor's cleaning and maintenance instruction and used for its intended purpose, the finish will not wear through to bare wood for 25 (twenty-five) years from the date of purchase. Gloss reduction is not considered a manufacturing defect and is not included in this warranty. Finish warranty excludes any surface checks/splits caused by improper environmental conditions, scratches, indentations, color change from indoor UV light or sunlight.
variations in flooring are a natural occurrence due to species, age, character of flooring and exposure to UV light or sunlight For these reasons, new and/or replacement flooring may not match display samples and/or existing flooring.
Due to color variations of product and/or samples, Lawson Floor is not responsible for the consumer matching flooring to other wood products, such as cabinets, stair railings, trim and any existing rnoldinqs. Normal exposure to sunlight will bring about changes in the shading of any hardwood floor as the floor ages. Area rugs should be moved occasionally as they block sunlight and may give the appearance of discoloring under the rug. This is not a product defect It is the responsibility of the installer and/or the homeowner to inspect boards prior to installation.
Lawson Floors accepts no responsibility for costs of product or labor when boards with visible defects have been installed. Abuse, lack of maintenance, neglect, abnormal use or misuse, negligence, application of solvents, corrosives or other chemicals to the Flooring, color change, fading or damage due to exposure to the sun, excessive pivot and point-loads, spike-heeled shoes, unpadded furniture feet, water, damage from sand, pebbles or other abrasives or other unintended uses.
Installation over radiant floor heating with a surface temperature in excess of 85° F. Damage due to water and/or moisture including but not limited to damage resulting from broken or leaking pipes, wet mopping, weather conditions or natural disasters is excluded from Lawson Floors warranties.
Any claim under the Residential Limited Warranties shall be made by contacting your retailer within 30 days after it has been detected. Proof of purchase, including the date of purchase, must be presented to make a claim.
If Lawson Floors accepts a claim under the Residential Limited Warranties, it will repair or replace, as its portion, the affected Lawson flooring materials. If the design for which a claim is made is no longer available, Lawson Floors will replace the affected Lawson flooring materials with another design of equal value. These warranties are not transferable. They extend only to the original end-consumer.