• Use a damp cloth to blot up spills as soon as they happen. Never allow liquids to stand on your floor.

  • Do not wash or wet mop the floor with soap, water, oil-soap detergent, or any other liquid cleaning material, this could cause swelling, warping, delaminating, joint line separation, or other damage that may void warranty.

  • Do not use any type of buffing or polishing machine.

  • Frequent dust-mopping or vacuuming may be necessary in residences near sand or debris.

  • Entry mats will help detain dirt, sand, grit, and other substances such as oil, asphalt, or driveway sealer that may otherwise track onto your flooring.

  • Use floor protectors and wide-load bearing leg bases/ rollers to minimize chance of indentations and scratches from heavy objects. As a rule, the heavier the object, the wider the floor protector should be.

  • Maintain a normal indoor relative humidity level between 35% and 65% throughout the year to minimize the natural expansion and contraction of the wood.

  • Heating season (dry): A humidifier is recommended to prevent excess shrinkage due to low humidity levels. Wood stove and electric heat tend to create very dry conditions.

  • Non-heating season (wet): An air conditioner, dehumidifier, or periodically turning on heating will help to maintain humidity levels during summer months.

  • Never try to slide heavy objects across flooring without proper handling. A protective mat should be used for furniture with castors such as chairs or coffee tables